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Oftentimes the project manager or a department head is tasked with implementing a specific tool. This is because you need to solve the business problem.
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Notice that we’re not naming a specific software program in this section and that’s intentional.
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This is especially important when asking for the amount of money the new software will require for implementation and ongoing expenses.īe sure your argument includes the following elements (we’ll follow the structure in the template provided below):Įxecutive summary: Provide an overview of the goals of the new software selection and implementation.
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When constructing a business case for new software, it’s important to lay out the full scope of the project so leadership can feel confident that you’ve considered the full impact of your proposal. Step 1: Build the pieces of your business case This will be hard to do without an existing business case that includes a measure of the success/impact of the new software. It’s also possible that opposition to the investment could arise months after implementation, when stakeholders challenge you to justify the ongoing costs. Limited buy-in: Getting the support of stakeholders across the business may be challenging to get without sharing a robust case for doing so. This makes gathering requirements and selecting a vendor significantly more challenging, and could potentially result in the project stalling, or selecting a vendor that isn’t suitable. Misaligned goals: Without a clear business case, there may be no clearly defined and agreed-upon goals for the investment. ( Full report available to Gartner clients only.) Acts as the guiding light through the lifecycle of the project to keep the effort aligned with intention.īut what are the risks if you don’t submit a business case? Gartner states that goal-setting and stakeholder buy-in are two main challenges you’ll face if you don’t build a solid business case first.Shows that you’ve thoroughly analyzed the problem, potential solutions, and the risks to come up with the best possible solution.Formalizes the budget approval can also provide backup if the funds allocation is later questioned.Names the project team members and business owner.Ensures alignment on the business problem and the solution.Why is it important?Ĭreating a business case serves multiple purposes: The approval should serve as formal approval for budget, resource allocation, and scope agreement. The business case is then typically submitted for executive review and approval. The costs, benefits, risks, and project team are each identified. It outlines the business problem being addressed and the proposed solution. Click here to go straight to the template download.Ī business case is a formal document submitted to senior leadership requesting approval for a proposed project. Here’s a preview of the business case template provided for you.
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These recommendations and tips are compiled from my professional experience as an ITPMO leader, Gartner research, and best practices shared by the Project Management Institute.
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In this article, you’ll learn how to build a business case for new software by identifying the benefits and costs of the solution and the return on investment. This is why writing a solid business case is your best bet. It can be tough for decision-makers to justify the costs of a software investment without a clear understanding of the system’s merit. You know the positive impact it will have on your business.
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